Question 1

Can I return Clearance items?

Accepted Answer

All clearance items are final sale. No refunds will be issued.

Question 2

How can I place an order?

Accepted Answer

To place an order, simply browse our website and add the desired product name, colour, size and quantity to our order page. Please add $25 shipping and handling to the order.We currently only accept e-transfers.

Question 3

What payment methods do you accept?

Accepted Answer

We accept Interact, Visa and MasterCard in-store. On our online-order form we accept e-transfer only.

Question 4

What is your shipping and delivery policy?

Accepted Answer

Our shipping and delivery times may vary depending on your location and the product's availability.

Question 5

Do you offer international shipping?

Accepted Answer

During the checkout process, you can enter your shipping address, and the available shipping options and costs will be displayed. Please note that customs duties and taxes may apply for international orders, which the recipient is responsible for.

The Shoe Closet & Boutique FAQ's